Credit Note, Debit Note and Refund

Once you have submitted an invoice to the LHDN MyInvois Portal as E-Invoice, you are not allowed to edit, delete, or void the invoice. If you need to make adjustments, you must do so using either a Credit Note or Debit Note. These adjustments must also be submitted to the LHDN MyInvois Portal.

Additionally, if you issue a Credit Note and later refund the money to your customer, you will also need to submit a Refund to the portal to reflect this transaction.

Submitting Credit Note, Debit Note, and Refund Note:

To submit a Credit Note, Debit Note, or Refund, the LHDN MyInvois Portal requires you to specify which original E-Invoice (whether individual or consolidated) the adjustment is referring to.

Follow the steps below to submit your adjustment transaction:

1. Create the Transaction
   

   Begin by creating the Credit Note, Debit Note, or Refund as you would any standard transaction. This includes selecting the customer, account/item, and the adjustment amount.

2. Select the Original Invoice
   

   While creating the transaction, you’ll need to select the original invoice from the list. This list will display all previously submitted invoices, whether individual or consolidated, so you can choose the one to which the adjustment relates.

3. Select Classification Code
   

   For each detail line, select the appropriate classification code.

4. Submit the Adjustment
   

   Click the E-Invoice button and select View Information from the dropdown menu. This will open the E-Invoice Information window.

   Review the details, make any necessary updates, and click Submit to send the transaction to the MyInvois Portal.