Purchase Returns

There will be time when your business is require to make a purchase return by sending goods back to the supplier. This may be due to defects in the goods purchased or the items delivered are not according to the specifications. But worry not, these are a normal part of business.

You may use Goods Returns or Supplier Credit Notes to record your purchase return transaction.

You may issue your supplier with a goods return note if no invoice has yet to be sent for the delivered goods.

To do this, go to PURCHASE menu > Goods Returns > and you will be directed to the Entry page.

Then, please select your supplier account from the Supplier* drop-down list.

Enter all the required information marked with a *.

goods return new

To transfer the record from your Goods Received Note, click on the button as shown below:

transfer document

Enter the goods received note number that you wish to transfer and then, key in the Return Quantity.

Once you are done, click OK.

transfer document

Verify that all the information in the Entry screen is correct and hit the Save button.

If your supplier has issued you a credit note for the return goods, you may use the Supplier Credit Notes module to process it. This is done in order to reduce and offset the outstanding invoices.

To create new supplier credit note, you may navigate to the PURCHASE menu > Supplier Credit Notes > .

Then, please select your supplier account from the Supplier* drop-down list.

Fill in all the required information marked with a *. To add new Item Code*, click on the Add button .

supplier credit note new

To transfer the record from your Invoice, click on the button as shown below:

transfer document

Enter the invoice number that you wish to transfer and then, key in the Return Quantity.

Once you are done, please click on the OK button.

transfer document