Customer Bad Debt Relief

As a GST registered business, you can claim bad debt relief if you have not received any payment or part of the payment from your customers after the 6th months from the date of the invoice.

You may use our Customer Bad Debt Relief module to record the bad debt.

To access this module, please go to G. LEDGER menu > Customer Bad Debt Relief.

The display result can be filtered based on the following criteria: Description, and Doc Date.

customer bad debt listing

To edit the record, click on the Ref. No. and you will be redirected to the Entry screen. Once you're done editing, hit the Save button to commit the changes made.

On the other hand, should you wish to delete the record made, you can do so by checking on the box next to the Date. Next, click on the button to delete. To clear all the records, tick the check box located at the top-left of your screen.

You will not be able to edit/delete the customer bad debt relief record has been recovered or within the locked period.

You are able to create new customer bad debt by clicking on the from the Listing page.

customer bad debt new

Once you are in the Entry page, select the Date.* for the customer bad debt. After you have selected a date, you will be able to see list of outstanding invoices.

Enter the Description* for the customer bad debt relief.

Then, you may select the outstanding invoice to declare the bad debt relief by checking on the box next to Invoice No.